Cancellation Policy
Joy Vacanza

Cancellation Policy

Joy Vacanza

We understand that plans can change. Our cancellation charges are as follows:

  • 30 days or more before travel: 25% of total tour cost will be charged
  • 15–30 days before travel: 50% of total tour cost will be charged
  • 0–15 days before travel / No Show: 100% of total tour cost will be charged

Important:

  • Cancellation requests must be made via email or WhatsApp.
  • Refunds will be processed as per the refund policy after cancellation confirmation.
  • In case of unforeseen weather conditions, strikes, government restrictions, or force majeure events, certain trips or activities may be cancelled.
  • In such cases, alternate arrangements will be provided, but cash refund may not be available.

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